Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the details of our shipping process.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times depend on your location:
- United States: 3–7 business days
- International Orders: 7–15 business days
Please note that delivery times are estimates and may vary due to carrier delays or high order volumes.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotions or free shipping offers may apply during special sales.
Order Tracking
Once your order ships, a tracking number will be sent to your email so you can follow your package in real time.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact us at our support email within 7 days of the expected delivery date, and we will assist you.
Damaged Items
If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.
Contact Us
For any shipping questions, please contact our support team at:
[theolusmelchy@gmail.com]