Shipping policy

Shipping Policy

Thank you for shopping with us! Below are the details of our shipping process.

Processing Time  
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time  
Estimated delivery times depend on your location:
- United States: 3–7 business days  
- International Orders: 7–15 business days  

Please note that delivery times are estimates and may vary due to carrier delays or high order volumes.

Shipping Costs  
Shipping costs are calculated at checkout based on your location and selected shipping method. Promotions or free shipping offers may apply during special sales.

Order Tracking  
Once your order ships, a tracking number will be sent to your email so you can follow your package in real time.

Incorrect Address  
Please make sure your shipping address is correct before placing your order. We are not responsible for packages delivered to incorrect addresses provided by customers.

Lost or Delayed Packages  
If your package is delayed or lost in transit, please contact us at our support email within 7 days of the expected delivery date, and we will assist you.

Damaged Items  
If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging so we can resolve the issue quickly.

Contact Us  
For any shipping questions, please contact our support team at:  
[theolusmelchy@gmail.com]